Terms and conditions
1. Acceptance of Terms
By using Good Food’s Service, you agree to these Terms. If you disagree, do not use the Service.
2. Service Description
- We connect users with restaurants and independent delivery drivers.
- We are not responsible for food quality, allergies, or restaurant practices.
3. Account Registration
- Provide accurate information and keep credentials secure.
- You are liable for all activity under your account.
4. Orders & Payments
- Prices and availability are set by restaurants.
- Payment processing is handled by third-party providers (e.g., Stripe, PayPal).
- Sales tax and fees may apply.
5. Delivery
- Delivery times are estimates. We are not liable for delays caused by restaurants, drivers, or external factors (e.g., weather).
6. Cancellations & Refunds
- Users may cancel orders before a restaurant accepts.
- Refunds are subject to restaurant/policy approval.
7. Prohibited Conduct
You agree not to:
- Use the Service for illegal purposes.
- Harass drivers, restaurants, or other users.
- Reverse-engineer or exploit the platform.
8. Intellectual Property
- All content (logos, app design, text) belongs to Good Food.
- User-generated content (e.g., reviews) grants us a non-exclusive license.
9. Liability Limitation
- We are not liable for:
- Food safety or quality issues.
- Damages from Service misuse.
- Third-party actions (e.g., delivery delays).
10. Termination
We may suspend or terminate accounts for violations of these Terms.
11. Governing Law
Disputes will be resolved under the laws of [Your Jurisdiction], with mandatory arbitration.
12. Changes to Terms
We may update these Terms. Continued use implies acceptance.