Privacy policy
1. Introduction
Good Food ("we," "us," or "our") respects your
privacy. This policy explains how we collect, use, share, and protect your
personal data when you use our platform, website, or mobile app (the "Service").
2. Data We Collect
- Personal Information: Name, email, phone number, delivery address, payment details (e.g., credit card), and account credentials.
- Order Details: Food preferences, transaction history, and restaurant interactions.
- Technical Data: IP address, device ID, location data, cookies, and usage analytics.
3. How We Use Your Data
- Process orders and payments.
- Facilitate delivery and communicate with restaurants/drivers.
- Improve our Service, personalize recommendations, and send promotional offers (with consent).
- Comply with legal obligations.
4. Data Sharing
- Restaurants/Delivery Partners: Share necessary details to fulfill orders.
- Third-Party Vendors: Payment processors, analytics tools, and marketing services.
- Legal Compliance: Disclose data if required by law (e.g., court orders).
5. User Rights
- Access, correct, or delete your data.
- Opt out of marketing communications.
- Withdraw consent (where applicable).
- Lodge complaints with data protection authorities.
6. Security
We use encryption, secure payment gateways, and access controls to protect your
data. However, no system is 100% secure.
7. Children’s Privacy
Our Service is not intended for users under 13. We do not knowingly
collect data from minors.
8. Policy Updates
We may update this policy. Continued use of the Service constitutes acceptance.